1. Introduction
This Privacy Policy explains how personal data is collected, used, and protected when using our services in accordance with Greek and European data protection laws, including the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect the following types of personal data:
- Contact information (such as name, email, phone number)
- Account details (such as username and password)
- Payment and transaction details
- Technical data (such as IP address, browser type, device information)
- Usage data (such as interactions with our services)
3. How We Use Your Data
We use personal data for the following purposes:
- Providing and improving our services
- Processing transactions and payments
- Ensuring security and fraud prevention
- Sending important updates or marketing communications (where permitted)
- Complying with legal obligations
4. Legal Basis for Processing
We process personal data based on:
- Performance of a contract
- Legal compliance
- Legitimate interests (such as improving services)
- User consent (where required)
5. Data Sharing and Transfers
Personal data may be shared with:
- Service providers assisting in operations (such as payment processors)
- Legal authorities when required by law
- Business partners, with user consent
If data is transferred outside the European Economic Area (EEA), appropriate safeguards are applied to protect user information.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
7. Your Rights
Users have the following rights under GDPR:
- Right to access personal data
- Right to request correction or deletion
- Right to object to processing
- Right to data portability
- Right to withdraw consent (where applicable)
Requests regarding these rights can be submitted via our contact methods.
8. Security Measures
We implement technical and organizational security measures to protect personal data against unauthorized access, loss, or misuse.
9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Users can manage cookie preferences through browser settings.
10. Contact Information
For questions about this Privacy Policy or data processing practices, users can contact us via the provided communication channels.
This Privacy Policy may be updated periodically. Users are encouraged to review it regularly.